INTERACTIVE RESUME
- New York University: New York, NY
- Bachelor of Music
- Major: Music Composition with a Concentration in Screen Scoring
- Minor: Web Programming and Applications
- University Honors Scholar - GPA 3.8
- Study Abroad: NYU Prague Spring 2017
Business Analyst, Product and Service
- Designed, presented, and implemented agile workstream model critical to meeting quarterly roadmap goals, including a current cross-functional effort to build and launch Fidelity’s first subscription-based revenue architecture on the Plynk platform
- Facilitate developer agile ceremonies and stakeholder communication in Jira as a squad lead by identifying and prioritizing bugs, as well as triaging risks and blockers to meeting stakeholder requirements and sprint milestones
- Created customer database and workflow critical in supporting Plynk’s growth from 0 to 50,000 accounts in 9 months; database tracked eligibility and execution on payouts for new user sign up bonus, conforming to the finance team’s accrual tracking needs
- Own applied competitor research compendium in Sharepoint, presenting to head leadership to prioritize product roadmap
- Lead legal pipeline for each release, assuring final screens of the app are obtained and approved in our database in time for launch
- Support qualitative and quantitative customer research pipelines, from analyzing study results to presenting actionable solutions
- Maintain CMS for supported squads, collecting designs and building content architecture in Tridion with our technology teams
- Initiated vendor research into 3rd party UX research tool, designing and presenting a framework for identifying the best solution
- Represented both product and service team in designing, testing, and implementing a new Salesforce instance with a vendor
- Designed automated solution for our marketing team to access data needed to analyze the success of promotions and campaigns
- Formulated team KPIs, and liaised with member of data team to create KPI data visualization dashboards
Financial Representative
- Optimized disruptive new front desk strategy, leveraging new software to increase office inflows by $1-2M per month
- Collected and entered data for forecasting and modelling of client portfolios and financial plans
- Led branch in bringing national digital tool adoption goals from the 28th to the 83rd percentile in one month
- Used Salesforce and integrated Fidelity applications to support consultants’ existing book of high-net-worth clients
- Maintained net promoter survey ranking by identifying and executing on our most complex service requests
- Liaised with investor center operations heads to meet next generation investor center vision, tailoring it to customers in our region
- Responsible for all policy, process, and technology-related reporting and upskilling needs as digital strategist for branch
- Transitioned in-person and phone service interactions to in-depth discussions of a planning-based primary advisor relationship
- Organize and manage team of cross-department volunteers in ideation, development, and pitching of sustainability innovation to panel of Fidelity head leadership
Front Desk Staff, Instructor
- Engage with customers as they enter or call over the phone with questions; manage accounts and events calendar; sell memberships, retail, and day passes; conduct safety orientations; and foster relationships with monthly members
- Instruct beginner climbers the basics of the sport for our Intro to Bouldering class; topics include an extended safety briefing, technique basics, setting reachable goals for every individual, and a sales pitch for purchasing memberships
Counselor
- Co-led and mentored a cabin of 12 boys, and taught daily activities to other campers, at an overnight summer camp
Composer, Performer, Audio Designer
- Compose, record, produce, mix, and master music independently for short films, promotional videos, podcasts, concert performance, and internet distribution via streaming services
- Registered freelance composer for Found Objects Music Production
- Advise and provide audio solutions to media professionals such as podcasters, vloggers, and tech entrepreneurs
- Perform professionally on voice and/or guitar at a variety of venues and productions like the New London Barn Playhouse, Feinstein’s 54 below, and various NYU productions
Audio Engineer
- Independently engineer and edit audio recording sessions for voice-overs, video games, podcasts, and audio books
- Provide support and create solutions for clients; meeting hospitality, file management and naming, and deadline needs
Production and Administration Assistant
- Assisted in transporting and setting up live jazz event equipment, provided problem-solving support during events, acted as liaison between performers and manager, and wrote and administered checks to performers
- Prepared and proofread instrument parts for opera in accordance with specified layout formats
- Troubleshot, created take notes during, and co-engineered recording session
Music Director
- Directed music at a Christian undergrad club; researched new music, made chord charts, and organized rehearsals
- Represented music team on student-led leadership group
Web Programming and Applications Minor
- Intro to Computer Programming: Python
- Computer Science 101: Java, Object-Oriented Programming
- Intro to Web Development: HTML, CSS, Wireframing, Bootstrap, jQuery
- Interactive Computer Programming: Javascript, p5, Git, VR, AR, Color/Motion Tracking
Web Developer
- Prototyped, developed, and maintained a website redesign, using research in gym website UI and branding
Web Developer
- Maintain personal business website after migrating from Wordpress platform to a site developed using Bootstrap
Visual Designer
- Produce original visual assets for all aspects of career, including headshots, logos, cover art, and website banners
- Capture and edit photos and videos for media professionals such as podcasters, vloggers, and tech entrepreneurs
Audio and Lighting Technician (contractor, previously a student worker)
- Engaged with artists, performers, patrons, and other technicians as a sound designer, lighting designer and electrician, front of house manager, and rigger. Events include performance art showcases, art gallery installs, admission events, plays, musicals, and parties
Sound Intern
- Mixed and designed musical theater productions, worked as A2, and performed guitar on shows
- Managing agile development teams using Jira, Confluence, Figma, and Zeplin
- Proficient with Salesforce; Qualtrics; Survey Monkey; Google Suite; Slack; and MS Office, including advanced Excel formulas
- Proficient with both Windows and Mac
- Series 7 and 63 licensed
- Music and audio design software: Sibelius, Finale, Dorico, Protools, FL Studio, Logic, QLab, Kontakt, and Reaktor
- Live mixing hardware: Yamaha QL5, Yamaha DM 1000, and Midas PRO1
- Primary instruments include guitar, piano, voice, saxophone, and colonial-era fife
- Sound synthesis using FM, AM, subtractive, additive, wavetable, and sample-based systems
- Proficient with both Windows and Mac
- Programming languages, APIs, frameworks, platforms, and concepts: HTML, CSS, Javascript, Java, Python, Bootstrap, p5, object-oriented programming, responsive design, wireframing, Git, FTP clients, Wordpress, and Google Analytics
- Visual arts and prototyping software: Adobe XD, Premiere, Photoshop, Lightroom, Illustrator, After Effects, and YouTube Live Stream
- Visual arts hardware: Canon DSLRs and compatible lenses, some experience using camera operation and switching boards
- Live mixing hardware: Yamaha QL5, Yamaha DM 1000, and Midas PRO1
- Theatrical and event lighting skills: hanging instruments, focusing, organizing gels, running cable, programming on an ETC Ion board, operating a Crestron.
Music Portfolio
- Pot Luck: the Altered State of Colorado: Composer Assistant
- Stakeout: Sound Effects
- Amplify Reading: Voiceover Audio Engineer
- Right Ho, Jeeves, by P.G. Wodehouse: Audio Engineer
- What Remains, by Cathy Moeschet: Audio Engineer
-
World of Magic 2D Game - WASD keys, press "enter" to start
- Co-Creator
- Project for class: Interactive Computer Programming
-
Brooklyn Museum Interactive Kiosk - Prototype of an interactive kiosk for an ancient musical instrument display case at the Brooklyn Museum. Use the arrow keys to advance between the 3 stages of the app, learning how the instruments sound as you go.
- Made in collaboration with museum studies program at NYU
- Project for class: Interactive Computer Programming
-
Winter VR Scene - Designed to be used with a mobile device, can be used on a personal computer by clicking and holding, and using the WASD keys. Interact with the white cube to make it snow.
- Project for class: Interactive Computer Programming
-
ChristianOwen.net - Personal business website
- Built using Bootstrap
-
Steep Rock Bouldering Website - Prototyped and developed new business website for Steep Rock Bouldering to replace old site
- Built using Squarespace
