INTERACTIVE RESUME
- New York University: New York, NY
- Bachelor of Music
- Major: Music Composition with a Concentration in Screen Scoring
- Minor: Web Programming and Applications
- University Honors Scholar - GPA 3.8
- Study Abroad: NYU Prague Spring 2017
Business Analyst (Product Owner)
- Product owner for billing, including creating briefs and user flow diagrams, building and refining user stories, and partnering with stakeholders to create assets and remove project blockers; built automated profit and loss accrual reporting for finance team
- Lead the product team’s competitor research; compiled and maintain our first competitor compendium, used by the head of Plynk to identify key competitors and features in our business verticals, and ultimately determine to develop multiple subscription tiers
- Present to Plynk leadership on key engagement insights; used data from Adobe Analytics, Google Analytics, and Power BI to uncover a 50% lift in investment activity for users who played a new educational game in the app
- Conducted analysis on customer transaction and operational data for Fidelity CTO to drive decisions on risk reduction strategy
- Product owner for Plaid integration and funding enhancements, tripling our bank link rate and reaching $1M AUA in 1.5 years
- Product owner for development of a new internal accounting software dashboard for Plynk’s crypto launch
- Facilitate customer surveys and interviews, ranking feedback to prioritize biggest pain points for product team’s roadmap
- Constructed promotion eligibility database in Excel critical in supporting Plynk’s growth from 0 to 100,000 accounts in one year
- Partnered with developers and UXD to build scalable content architecture in SDL Tridion for our new announcements feature
- Publishing lead for all instances of CMS-hosted content in-app, including gathering, testing, and publishing new assets monthly
- Devised new agile pipeline in Jira with product, UXD, content, and legal/compliance teams that has doubled deliverable output to developers, and cut down on production incidents, development blockers, and missing use-cases and requirements
- Primary representative for both product and service teams when Plynk built its first instance of Salesforce with a vendor
- Lead the product team’s legal and compliance partnership for innovative user experiences within financial services, including new funding sources to pay for investments, and Plynk Think, Fidelity’s first fully integrated financial literacy platform
Financial Representative
- Optimized disruptive new front desk strategy, leveraging new software to increase office inflows by $1-2M per month
- Collected and entered data for forecasting and modelling of client portfolios and financial plans
- Led branch in bringing national digital tool adoption goals from the 28th to the 83rd percentile in one month
- Maintained net promoter survey ranking by identifying and executing on our most complex high-net-worth service requests
- Liaised with investor center operations heads to meet next generation investor center vision, tailoring it to customers in our region
- Responsible for all policy, process, and technology-related reporting and upskilling needs as digital strategist for branch
- Transitioned in-person and phone service interactions to in-depth discussions of a planning-based primary advisor relationship
- Organize and manage team of cross-department volunteers in ideation, development, and pitching of sustainability innovation to panel of Fidelity head leadership
Front Desk Staff, Instructor
- Engage with customers as they enter or call over the phone with questions; manage accounts and events calendar; sell memberships, retail, and day passes; conduct safety orientations; and foster relationships with monthly members
- Instruct beginner climbers the basics of the sport for our Intro to Bouldering class; topics include an extended safety briefing, technique basics, setting reachable goals for every individual, and a sales pitch for purchasing memberships
Counselor
- Co-led and mentored a cabin of 12 boys, and taught daily activities to other campers, at an overnight summer camp
Composer, Performer, Audio Designer
- Compose, record, produce, mix, and master music independently for short films, promotional videos, podcasts, concert performance, and internet distribution via streaming services
- Registered freelance composer for Found Objects Music Production
- Advise and provide audio solutions to media professionals such as podcasters, vloggers, and tech entrepreneurs
- Perform professionally on voice and/or guitar at a variety of venues and productions like the New London Barn Playhouse, Feinstein’s 54 below, and various NYU productions
Audio Engineer
- Independently engineered and edited audio recording sessions for video games, audio books, voice-overs, and podcasts
- Delivered on client file management, naming, and deadline needs for projects with 2,000+ unique audio takes and files
Production and Administration Assistant
- Assisted in transporting and setting up live jazz event equipment, provided problem-solving support during events, acted as liaison between performers and manager, and wrote and administered checks to performers
- Prepared and proofread instrument parts for opera in accordance with specified layout formats
- Troubleshot, created take notes during, and co-engineered recording session
Music Director
- Directed music at a Christian undergrad club; researched new music, made chord charts, and organized rehearsals
- Represented music team on student-led leadership group
Web Programming and Applications Minor
- Intro to Computer Programming: Python
- Computer Science 101: Java, Object-Oriented Programming
- Intro to Web Development: HTML, CSS, Wireframing, Bootstrap, jQuery
- Interactive Computer Programming: Javascript, p5, Git, VR, AR, Color/Motion Tracking
Web Developer
- Prototyped, developed, and maintained a website redesign, using research in gym website UI and branding
Web Developer
- Maintain personal business website after migrating from Wordpress platform to a site developed using Bootstrap
Visual Designer
- Produce original visual assets for all aspects of career, including headshots, logos, cover art, and website banners
- Capture and edit photos and videos for media professionals such as podcasters, vloggers, and tech entrepreneurs
Audio and Lighting Technician (contractor, previously a student worker)
- Engaged with artists, performers, patrons, and other technicians as a sound designer, lighting designer and electrician, front of house manager, and rigger. Events include performance art showcases, art gallery installs, admission events, plays, musicals, and parties
Sound Intern
- Mixed and designed musical theater productions, worked as A2, and performed guitar on shows
- Product Owner Certified with Scrum.org
- Scrum Master Certified with the Scrum Alliance
- Managing agile development and design teams using Jira, Confluence, Figma, and Zeplin
- Other business software including Salesforce; Tridion; Excel, including advance dforumla use; Mural; Qualtrics; Survey Monkey; Slack; SQLite; Google Suite; and Outlook
- Proficient with both Windows and Mac
- Series 7 and 63 licensed
- Music and audio design software: Sibelius, Finale, Dorico, Protools, FL Studio, Logic, QLab, Kontakt, and Reaktor
- Live mixing hardware: Yamaha QL5, Yamaha DM 1000, and Midas PRO1
- Primary instruments include guitar, piano, voice, saxophone, and colonial-era fife
- Sound synthesis using FM, AM, subtractive, additive, wavetable, and sample-based systems
- Proficient with both Windows and Mac
- Programming languages, APIs, frameworks, platforms, and concepts: HTML, CSS, Javascript, Java, Python, Bootstrap, p5, object-oriented programming, responsive design, wireframing, Git, FTP clients, Wordpress, and Google Analytics
- Visual arts and prototyping software: Adobe XD, Premiere, Photoshop, Lightroom, Illustrator, After Effects, and YouTube Live Stream
- Visual arts hardware: Canon DSLRs and compatible lenses, some experience using camera operation and switching boards
- Live mixing hardware: Yamaha QL5, Yamaha DM 1000, and Midas PRO1
- Theatrical and event lighting skills: hanging instruments, focusing, organizing gels, running cable, programming on an ETC Ion board, operating a Crestron.
Music Portfolio
- Pot Luck: the Altered State of Colorado: Composer Assistant
- Stakeout: Sound Effects
- Amplify Reading: Voiceover Audio Engineer
- Right Ho, Jeeves, by P.G. Wodehouse: Audio Engineer
- What Remains, by Cathy Moeschet: Audio Engineer
-
World of Magic 2D Game - WASD keys, press "enter" to start
- Co-Creator
- Project for class: Interactive Computer Programming
-
Brooklyn Museum Interactive Kiosk - Prototype of an interactive kiosk for an ancient musical instrument display case at the Brooklyn Museum. Use the arrow keys to advance between the 3 stages of the app, learning how the instruments sound as you go.
- Made in collaboration with museum studies program at NYU
- Project for class: Interactive Computer Programming
-
Winter VR Scene - Designed to be used with a mobile device, can be used on a personal computer by clicking and holding, and using the WASD keys. Interact with the white cube to make it snow.
- Project for class: Interactive Computer Programming
-
ChristianOwen.net - Personal business website
- Built using Bootstrap
-
Steep Rock Bouldering Website - Prototyped and developed new business website for Steep Rock Bouldering to replace old site
- Built using Squarespace
